My transmission broke on the way up to skiing at Snoqualmie. Very stressful. My Yukon was towed to Autoworks where I found both Kaiden (and James who made a follow-up call when Kaiden was out) to be very helpful, patient and professional. Correspondence, pictures, cost and breakdown were sent to me in real time as changes occurred and I could message via the site as well. They were quick and did a wonderful job with the repair. I really appreciate their kindness and professionalism and will not hesitate to bring my car there in the future should I need repairs or recommend them to others. I honestly think this is the best experience I have had with car service. Thank you!