5

My first experience with these folks and it was wonderful. 1 - Talked to me like an equal, providing details if I asked. 2 - Professional and Friendly. 3 - Did what they said needed to be done and more. 4 - Estimate was spot on.

5

Autoworks does a great job communicating with us, providing recommendations, and their work is reliable.

5

Always helpful and transparent with report. Decently priced, best communication in town. I've been here twice and will always recommend to others.

5

Conscientious work at reasonable rates. Excellent company.

5

I interacted with Ashley, Jeff and one other person of whom I don't know there name. Everyone was helpful, catered to my every car need and quite professional. Ashley offered and gave me a ride to a Starbuck's and answered all of my questions in a way that showed respect of me as a customer and a person. Jeff was thorough and honesty and did not equivicate on his opinions about my potential car purchase. I will bring all of my cars to Autoworks in the future for analysis and repair.

5

Jon and his staff go above and beyond to provide top-notch service to their customers! I have been taking my Prius to Autoworks for many years, and the service is always outstanding, the entire team friendly, honest and professional. I would give them 10 stars if it was possible.

5

5

Amazing is a huge understatement. My front brakes completely failed me. I had them fixed within 24 hours, thanks to Autoworks of Issaquah. I could feel my front brakes failing for a few weeks so I posted on “NextDoor” asking if anyone had any recommendations for a place to get a brake replacement. My brakes decided to completely fail very quickly one day, so I referred back to my NextDoor post and the OVERWHELMING consensus was to take my car the Autoworks of Issaquah. So, I gave them a call and they took my car in the same day and said that they would have my car fixed by noon the next day. I got a call by 9am the next day with a complete diagnostic and offer to wave the diagnostic fee if I commit to getting my car fixed. I agreed and my car was fixed 3 hours later!! I use my car for work, so this service was INCREDIBLE for me. In short; I brought car in on a Wednesday at 3pm and it was returned to me at 1pm on Thursday completely fixed. AMAZING! Not to mention the office staff was extremely helpful to someone who knows minimal about cars and gave me 100/10 customer service. They were kind, patient, and understanding. Autoworks of Issaquah has earned my service as well as any recommendation to someone who needs service for their car(s).

5

Great customer service, very available, easy for day-before dropoff, and good communication back with progress and findings. They were very transparent and honest about one area they could perhaps diagnose but probably not fix, and then provided very detailed info on the diagnosis to share with manufacturer for probable warranty repair. I look forward to returning again for future service needs!

5

The good folks at Autoworks of Issaquah are simply awesome. A recent routine service turned into a bit of a mess due to the discovery of a failed transmission part. I have an older vehicle so parts are sometimes hard to come by. Both Jeff and Jon went out of their way to obtain the part needed and to keep me informed. They even gave me a bit of a discount to compensate for having to use Uber to get home and back. Autoworks of Issaquah has been taking care of my vehicle for over 15 years. There is absolutely no reason for me to consider going anywhere else. They totally rock.

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