Issaquah Auto Repair

Always a great experience. They do a great job taking care of my car.

Honest, dependable, accommodating, knowledgeable and friendly on top of all of that!! If you are looking for the best place to maintain your car, you found it. Thanks Jon you truly are the best!

Autoworks of Issaquah is the only shop that touches are vehicles. Their work is never in question and most importantly the people are friendly, knowledgeable, and transparent with everything going on.

WOWEE 😍🥰😍🥰 I selfishly hate to write this because it was hard enough to get an appointment, but I’ll do it anyway. They deserve it! I use my van for work (dog walker) and 3ish weeks ago it stopped being able to shift above 3rd gear 😳. I called 30+ places and was told the same thing over and over - we’re booked for weeks! One guy just laughed when I asked if I could get my car in to be looked at! #rude But, the good kind folks at Issaquah Autoworks invited me to come down and have someone just look at it in the parking lot. They were busy, but made time! They squeezed me in a week early, put my van at the top of the list, and fixed a transmission issue for under $400!!! My van is running beautifully now and can go above 45 MPH without sitting at 6,000 RPMs!!!! Thanks 🙏🏻 Autoworks of Issaquah!

Autoworks is so organized. Everything went smoothly. Although I ended up getting more work done, it was work that was long overdue for the car.

Excellent service as always!

Very friendly and concerned with meeting my expectations. When I went in I had a very helpful discussion with the technician to match what I wanted repaired with the process the technician would use and the cost. He also referenced notes from my last service which really helped. The service was completed in less time than the estimate which was also nice.

First class service. I brought my car in for a repair and it was fixed promptly. I drove it away and the car died about 20 minutes later. They drove out and evaluated the issue, sat with my car until a tow truck came and towed it back at no expense to me. The new issue was no fault of theirs but they took care of the car, charging me only for new parts, no labor. They kept me updated on when the car would be ready and even had it washed for me when I picked it up. Highly recommend bringing your car here for service. Great team.

Autoworks of Issaquah and its staff are top-notch. I'm really happy to have found a mechanic I can trust who is so amazing and close to home! Ashley got me all squared away before my scheduled appointment - she answered all my questions and sent me the estimate promptly. She was very friendly and knowledgeable so I immediately felt I was in good hands. Autoworks offered me a loaner car since the work would take all day - something that the dealership wouldn't do. The estimate was also lower than the dealer's estimate. The day I went in to get the work done, I was on a tight schedule. I had completed as much of the process prior to coming in so that the drop off would be quick. This is when my experience got even better! Jeff helped me primarily, although there was another man there who was just as nice and introduced me to his cutie dog who was quietly sleeping behind the counter (I'm a dog lover), but I can't remember his name (sorry!). Jeff was great. He quickly walked me through the loaner paperwork, explained next steps throughout the day (how I would get updates) and he even opened the door for me as I left (I'm sorry - that just never happens in "real life"). He actually walked out from around the counter and opened both the door to building as well as the door to my loaner car. I did have quite a bit of stuff with me and I greatly appreciated the assist! I got updates as promised throughout the day and it turned out that the big-ticket item I was coming in for (my AC) was actually something that would be covered under my extended warranty on my car. So, again Jeff went above and beyond and called the dealership to find out this information about the warranty (turns out AC condensers are in issue) and got me a contact name at the dealership so that I could easily follow up to get an appointment. I called the same day and got the appointment in the same week. Jeff at Autoworks could have easily taken on the job himself, as I would have never known about the warranty, but it really demonstrates the integrity of the business. Long story to say that Autoworks of Issaquah and its staff are truly marvelous. They have a new loyal customer and I have already been talking them up around town with my coworkers and friends. Way to go A of I!! Your customer service and integrity is for sure 5-star!!

Autoworks is the best. I have taken my car there for years and am always pleased with their service. They are honest, dependable, and competent.